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Shipping

How long until I get my order?

0 days ago • updated

Time constraints on your project? Know the best product that can go with your project’s timeline. All signs are shipped out from Vancouver, Canada so depending on the proximity, your order might be shipped earlier. Once your order is placed, your order will be ready for production. When it’s ready to ship, you will receive a tracking number and a link where you can track your order.

Please refer to the table on the estimated time of arrival (ETA) per product line:

Product LineProduction TimeAverage Free Shipping TimeframeAverage Expedited Shipping Timeframe
HiPatterns/HiOpen/Pre-made HiScripts (In Stock)Ready to ship4-7 business days2-3 business days
HiPatterns/HiOpen/Pre-made HiScripts (Made to Order)2-3 Weeks4-7 business days2-3 business days
HiLetters Ready to ship4-7 business days2-3 business days
HiScripts2-3 Weeks4-7 business days2-3 business days
Custom Neon (Standard)3-5 Weeks4-9 business days2-5 business days
Custom Neon (Expedited)2-3 WeeksN/A2-5 business days
*Total ETA refers to the production plus the Shipping timeframe

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