January 10, 2023
Yes. We offer a 1-year warranty for our Hi360 LED round rope light. You can also pay extra to extend the warranty by up to 5 […]
Warranty & Return
January 9, 2023
How long does the warranty for HiTube last? HiTube LED tube lighting has a 1-year warranty. You have the option to pay extra for an extended […]
February 7, 2022
Returns and Cancellation Can I cancel my order? Yes. However, cancellation of orders is only allowed for pre-made neon sign orders. You may apply for cancellation […]
February 5, 2022
We have a 30-day money-back guarantee for all new customers! To be eligible for this, you must request within 30 days of the date you received […]
February 4, 2022
Are custom neon signs refundable? All the fully custom LED neon signs are non-refundable once the invoice is paid. We immediately process and manufacture your signs […]